Managing Your License

Uninstalling Your License

Get the computer ID

Deactivate the license

Purchasing the FastSpring version of OOTP entitles to you to license the game on two different systems, so you should not need to un-license the game under normal conditions. However, if you install the game on a third system and try to license it, you will receive an error message stating that "All licenses are in use". If this occurs, simply un-license the game on one system following these instructions:

1. Open the QLM Customer Portal
2. Get the computer ID to deactivate.
   1. Click Get License Information
   2. Enter your license key
   3. Copy the Computer Id that you want your license removed from
3. Go back to the QLM Customer Portal
4. Deactivate the License
   1. Click Deactivate a License
   2. Paste the computer ID and your license key

Note: Uninstalling your license does not remove your right to use the game! No matter how many times you install or uninstall your license, you will still be entitled to use the game on two separate computers simultaneously. Removing a license just frees up a license to install on another computer!

Lost License Key

After you purchased an OOTP license key from the FastSpring store, you get an email with the subject here is your receipt for the order OUTOFTHEPARKDEV. First try searching for OUTOFTHEPARKDEV in your inbox and spam folder. Try other email addresses if you have multiple. If you can't find it you can always resend it using the following instructions:

1. Open the QLM Customer Portal
2. Click Email License Keys
3. Check the reCaptcha
4. Enter your email address
5. Click Ok